Meet Our Staff
Steve Kritikos
Master Certified Finance Director
Anthony Burruano
Master Certified New Car Sales Director
Carlton Duncan
Master Certified Sales Associate
Howard Kent
Master Certified Sales Associate
Marc Jean
Master Certified Technology/Vehicle Delivery Specialist
Paul Licausi
Master Certified Sales Associate
Tina Klein
Master Certified General Sales Manager
Kathy Register
Senior Certified Assistant Service Director
Randy Nichols
Master Certified Sales Associate
Dianne Spencer
Master Certified Technology Specialist / Delivery Specialist/ Program Coordinator
Scott McElveen
Master Certified Sales Associate
David Smith
Master Certified Finance Manager
Kelleigh Congdon
Senior Certified Assistant Service Director
David Seifert
Senior Certified Assistant Service Director
Sandy Firestone
Master Certified Sales Associate
Seymour Buchanan
Master Certified Sales Associate
Michael Klein
Master Certified Sales Associate
Josue Trochez Galindo
Senior Certified Assistant Service Director
Michael Bowen
Master Certified Sales Associate
Dylan Smith
Certified Sales Associate
Jude Forte
Certified Assistant Service Director
Tara Overall
Master Certified Internal Service Director
Chad Bierle
Master Certified Sales Manager
Ana Rodriguez
Master Certified Sales Associate
Christopher Ramnerine
Master Certified Technician/ Team Leader
Isael Ramos
Master Certified Parts Associate
Edgar Martinez
Certified Sales Associate
Gustavo Ramos
Master Certified Parts Associate
Jackie Williams
Master Certified Client Care Center Associate
Constance Howe
Master Certified Customer Relations Representative
Joshua Rosen
Master Certified Parts Associate
Andrea Gopie
Client Care Center Associate
Alayna Agner
Delivery Specialist
Michael Hoye
Master Certified Fixed Operations Manager
Amber Woods
Managing Member Dealership Operations
Ellen Foster
Master Certified Chief Financial Officer
Martiza Lopez
Service Lane Manager
Linda McCullough
Client Care Center Associate
Taygen Pennella
Certified Sales Associate
Steven Gillis
Master Certified Diagnostic Specialist
Franceco Canuto
Business Development / Client Care Center Manager
Javier Crespo
Certified Sales Associate
Jeffrey Savoy
Facilities Director
Steve Kritikos
Master Certified Finance Director
Sep 12, 2024
This is my 3rd purchase from Treasure Coast Lexus and I
This is my 3rd purchase from Treasure Coast Lexus and I am never disappointed. Howard Kent is the nicest car salesmen ever. He is really compassionate and tries to do everything he can to make his customers happy. The dealership is great and keeps me coming back! Thanks again! love my new 2024 ES 350
Sep 07, 2024
Everyone at Treasure Coast Lexus is very professional and
Everyone at Treasure Coast Lexus is very professional and always do the right thing and exceed expectations. Thank you. Tara really went the extra mile to exceed my expectations! I really appreciated her assistance! Paul is great to work with and made the sales experience very simple! Kathy my service advisor is the absolute best…I have been working with her for over 6 years….she always explains everything in detail and gives the best advice!
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 29, 2024
Great experience trading in my car on a 2024 Lexus GX550
Great experience trading in my car on a 2024 Lexus GX550 Overtrail. Anthony, Howard, Diane & the team were great!
Aug 28, 2024
Outstanding service!
Outstanding service! Knowledgeable of the cars at their dealership, Respectful of your needs. A special Thanks to Michael Klein, the sales representative that helped us with our purchase. Even the finance department was great. We strongly recommend The Treasure Coast Lexus dealer.
Anthony Burruano
Master Certified New Car Sales Director
Sep 04, 2024
Dylan was amazing, we told him was we can afford and
Dylan was amazing, we told him was we can afford and what we were looking for and he made it happen. He hustle to get the job done, We would have made the purchase if it wasn’t for the help that ‘Dylan gave us. Very thoughtful and kind, I would refer anyone who is looking to purchase a car. Thank you Dylan!!!
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 31, 2024
From start to finish, our buying experience was
From start to finish, our buying experience was facilitated and enabled by a quality sales, financial and technical staff. Of particular note was the professional approach of Dylan Smith, our Sales Associate. He not only demonstrated his product knowledge but also showed his empathy for the customer. Good job!
Aug 29, 2024
Great experience trading in my car on a 2024 Lexus GX550
Great experience trading in my car on a 2024 Lexus GX550 Overtrail. Anthony, Howard, Diane & the team were great!
Aug 10, 2024
The staff at this dealership are friendly, helpful, down
The staff at this dealership are friendly, helpful, down to earth, honest and professional. I am quite pleased with my experience there and would enjoy doing it again. The facility is immaculate and large affording privacy to all who require it and Paul makes you feel quite at home and demonstrates a high level of professionalisml professionalism'. t
Carlton Duncan
Master Certified Sales Associate
Sep 07, 2024
Paul was fantastic as always, just bought my third Lexus
Paul was fantastic as always, just bought my third Lexus from him.We were in and out quickly and the experience was great.
Sep 05, 2024
Carlton is awesome and really listens to what the
Carlton is awesome and really listens to what the customer wants. We purchased a car in the spring because we had to, but it was not the car we wanted. We let him know what we wanted, and once he got something in, he immediately gave us a call. Thanks for listening to your customers!
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 10, 2024
I am blown away with my unforgettable experience at
I am blown away with my unforgettable experience at Treasure Coast Lexus! My car buying journey at Treasure Coast Lexus was hands-down the best I’ve ever had in all my years of car purchasing. From the moment I walked through the door, I was greeted warmly and felt right at home. Our exceptional sales consultant, Carlton Duncan, promptly introduced us to the owner, Sandy Woods, who welcomed us and engaged in a meaningful conversation. The entire purchasing process was seamless, even though I’m from out of town. I managed the deal remotely, and when I arrived, all that was left was to sign the papers. Remarkably, while I was signing the papers, all my belongings from my trade-in were already transferred to my new car. To top it off, the Technology Specialist took the time to ensure all my settings were perfectly adjusted—truly impressive! The staff at Treasure Coast Lexus are incredibly respectful and committed to providing outstanding customer service. I don’t usually leave reviews, but this experience deserves top praise. Bravo to everyone at Treasure Coast Lexus for their dedication and hard work!
Aug 04, 2024
Like Mayberry!
Like Mayberry! Well worth the drive for a genuinely great car-buying experience that was honorable and respectful. Competitive pricing that was open to negotiations. All employees continuously addressed me with a smile and kind word from one end of the showroom to the other. Expeditious process until the very last minute with the tech department setting up the car to connect to my phone before I drove home (almost 1.5 hours away). Small town feel that left me wanting to invite everyone over for dinner after. (Yup, not a typo.) Thank you to Carlton, my sales rep., Anthony, Tina, Steve (Finance Dir who didn’t finagle numbers like all the previous dealerships I’ve ever bought cars from as a young female) and Alayna who was the sweetest, techy. You are all anomalies in this industry as is this dealership. Everyone should be as lucky as me. And they can. Go to Treasure Coast Lexus!
Howard Kent
Master Certified Sales Associate
Sep 12, 2024
This is my 3rd purchase from Treasure Coast Lexus and I
This is my 3rd purchase from Treasure Coast Lexus and I am never disappointed. Howard Kent is the nicest car salesmen ever. He is really compassionate and tries to do everything he can to make his customers happy. The dealership is great and keeps me coming back! Thanks again! love my new 2024 ES 350
Sep 09, 2024
Its always a pleasure to buy my vehicles from Treasure
Its always a pleasure to buy my vehicles from Treasure Coast Lexus. Great service and straight forward.
Aug 31, 2024
The best overall experience I've had in purchasing a
The best overall experience I've had in purchasing a luxury car in a very long while.
Aug 29, 2024
Great experience trading in my car on a 2024 Lexus GX550
Great experience trading in my car on a 2024 Lexus GX550 Overtrail. Anthony, Howard, Diane & the team were great!
Aug 28, 2024
Howard does his magic again.
Howard does his magic again. Amazing. My father-in-law, the toughest customer and critic, was absolutely thrilled and pleased with his latest and greatest vehicle purchase at Treasure Coast Lexus. Many thanks to their awesome team in taming even the most discerning client.
Marc Jean
Master Certified Technology/Vehicle Delivery Specialist
Sep 12, 2024
This is my 3rd purchase from Treasure Coast Lexus and I
This is my 3rd purchase from Treasure Coast Lexus and I am never disappointed. Howard Kent is the nicest car salesmen ever. He is really compassionate and tries to do everything he can to make his customers happy. The dealership is great and keeps me coming back! Thanks again! love my new 2024 ES 350
Sep 07, 2024
Paul was fantastic as always, just bought my third Lexus
Paul was fantastic as always, just bought my third Lexus from him.We were in and out quickly and the experience was great.
Aug 26, 2024
Paul is Great!
Paul is Great! Helped us in 2020, and again this weekend. Highly recommended! We worked together to get the car we wanted.
Aug 17, 2024
Howard Kent wa a true professional.
Howard Kent wa a true professional. I have purchase numerous vehicles from Howard and enjoyed the purchase experience each time.
Jul 27, 2024
It was a smooth and enjoyable process purchasing my 2025
It was a smooth and enjoyable process purchasing my 2025 Lexus NX. From the moment I walked through the door everyone at Treasure Coast Lexus was welcoming and pleasant. Scott M. was always responded promptly to my texts/calls/emails. The Tech support staff was also very helpful getting my phone set up too!
Paul Licausi
Master Certified Sales Associate
Sep 07, 2024
Paul was great to work with and kept me up to date on
Paul was great to work with and kept me up to date on the status of our build. Had my car ready and waiting for me when I arrived from out of town. The paperwork was ready and I was in and out and back on the road within an hour. Definitely recommend.
Sep 07, 2024
Everyone at Treasure Coast Lexus is very professional and
Everyone at Treasure Coast Lexus is very professional and always do the right thing and exceed expectations. Thank you. Tara really went the extra mile to exceed my expectations! I really appreciated her assistance! Paul is great to work with and made the sales experience very simple! Kathy my service advisor is the absolute best…I have been working with her for over 6 years….she always explains everything in detail and gives the best advice!
Sep 07, 2024
Paul was fantastic as always, just bought my third Lexus
Paul was fantastic as always, just bought my third Lexus from him.We were in and out quickly and the experience was great.
Aug 31, 2024
Very professional and willing to work with their
Very professional and willing to work with their customers. The entire sales team ensures the customer experience is exceptional
Aug 31, 2024
The entire team we worked with were very professional,
The entire team we worked with were very professional, efficient, and friendly. They made the car buying experience a pleasure. It would be good to get an introduction to the service department.
Tina Klein
Master Certified General Sales Manager
Sep 09, 2024
Its always a pleasure to buy my vehicles from Treasure
Its always a pleasure to buy my vehicles from Treasure Coast Lexus. Great service and straight forward.
Sep 08, 2024
Ana was amazing from beginning to end and definitely
Ana was amazing from beginning to end and definitely recommend anyone to go see her!
Sep 07, 2024
Everyone at Treasure Coast Lexus is very professional and
Everyone at Treasure Coast Lexus is very professional and always do the right thing and exceed expectations. Thank you. Tara really went the extra mile to exceed my expectations! I really appreciated her assistance! Paul is great to work with and made the sales experience very simple! Kathy my service advisor is the absolute best…I have been working with her for over 6 years….she always explains everything in detail and gives the best advice!
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 31, 2024
Very professional and willing to work with their
Very professional and willing to work with their customers. The entire sales team ensures the customer experience is exceptional
Kathy Register
Senior Certified Assistant Service Director
Sep 08, 2024
Very accommodating with my needs and Professional with
Very accommodating with my needs and Professional with our communications. Timely with repairs as needed
Sep 07, 2024
Everyone at Treasure Coast Lexus is very professional and
Everyone at Treasure Coast Lexus is very professional and always do the right thing and exceed expectations. Thank you. Tara really went the extra mile to exceed my expectations! I really appreciated her assistance! Paul is great to work with and made the sales experience very simple! Kathy my service advisor is the absolute best…I have been working with her for over 6 years….she always explains everything in detail and gives the best advice!
Aug 28, 2024
Received quick, excellent 20,000 mile service on my Lexus
Received quick, excellent 20,000 mile service on my Lexus RX350. Easy to make the appointment and friendly service.
Jul 31, 2024
Friendly and helpful.
Friendly and helpful. Michael Klein was obliging but not pushy. I actually went to the dealership for help in retrieving my fob that had fallen in between my front armrest and front seat. Two employees quickly found my fob. I had waited in the guest waiting room, saw Mike and engaged in conversation. I asked about the possibility of buying out my lease. He was so very nice and helpful, I decided to purchase my car. He was extremely helpful in getting all the paperwork done guiding me through the process. He made sure I understood what was involved. I also appreciated the complimentary car wash. N B. I had no appointment but he made time for me. Marjorie Minicozzi
Jul 30, 2024
It's always a pleasure dealing with everyone at Treasure
It's always a pleasure dealing with everyone at Treasure Cost Lexus. Kathy and Howard Kent always take good care of us. We will continue to be loyal Lexus customers
Randy Nichols
Master Certified Sales Associate
Sep 08, 2024
Excellent service.
Excellent service. Honest. Reasonable and fast. Would recommend to other persons. Thank you and we will be repeat customers. The Emersons
Sep 01, 2024
Everyone at Lexus was very kind and helpful!
Everyone at Lexus was very kind and helpful! The experience was super easy and I am very happy with my purchase!! Randy and Edgar were amazing.
Aug 10, 2024
The staff at this dealership are friendly, helpful, down
The staff at this dealership are friendly, helpful, down to earth, honest and professional. I am quite pleased with my experience there and would enjoy doing it again. The facility is immaculate and large affording privacy to all who require it and Paul makes you feel quite at home and demonstrates a high level of professionalisml professionalism'. t
Aug 03, 2024
Randy was a great person to work with and made the car
Randy was a great person to work with and made the car buying process so smooth. I am glad that I purchased my car with him.
Jul 30, 2024
grounds and building are well kept with adequate staffing
grounds and building are well kept with adequate staffing to take care of customers. a positive attitude surrounds you when you arrive and stays until you leave. the people working there wear a smile not just for their customers but for the workers as well.
Dianne Spencer
Master Certified Technology Specialist / Delivery Specialist/ Program Coordinator
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 29, 2024
Great experience trading in my car on a 2024 Lexus GX550
Great experience trading in my car on a 2024 Lexus GX550 Overtrail. Anthony, Howard, Diane & the team were great!
Jun 30, 2024
They were very slow to respond to my questions about a
They were very slow to respond to my questions about a scratch that needed repair. Eventually they gave me a business card for the repair but when I called that company they only do seat/cushion/fabric repairs, not scratches on the body of the car. Someone called me to follow up on the service and I mentioned this to her but I still haven't received the recommendation they promised me. I can't rate them because I'm not sure who was dealing with what there were so many phone calls and different names. Also, I mentioned to the woman who called to see how happy I was with the service and I told her the car was not clean - the carpets had debris on them and the windows were not cleaned and streaked as if someone used a dirty rag on them. I had cleaned the interior of the car myself before the service, so it wasn't dirty when it was picked up.
Apr 14, 2024
Kathy Register was very easy to deal with.
Kathy Register was very easy to deal with. She is very pleasant and professional. I would definitely recommend her
Apr 01, 2024
Highly recommend this dealership.
Highly recommend this dealership. I my self have bought numerous vehicles from Treasure Coast Lexus, and always receive great service!
Scott McElveen
Master Certified Sales Associate
Sep 11, 2024
Scott my sales person was wonderful and listened to what
Scott my sales person was wonderful and listened to what I wanted and got me the vehicle I really wanted. He was knowledgable about the vehicle and made my purchase easy
Sep 10, 2024
Scott was great, process was smooth, and I was able to
Scott was great, process was smooth, and I was able to get the whole negotiation process done in a timely manner.
Aug 27, 2024
Scott is a great spokesman for Treasure Coast Lexus.
Scott is a great spokesman for Treasure Coast Lexus. He was very polite, knowledge, and LISTENED to what were asking. The went out of his way to make sure the care was cleaned before he turned over the keys. All during the negotiations we felt no pressure being placed on us. In our option he is a keeper. Harvey Kaplan
Aug 26, 2024
Easy to work with.
Easy to work with. Discussed what we wanted and got it. Didn’t feel pressured or rushed. Scott was streamlined the whole car buying process. We are very happy with our purchase!
Aug 26, 2024
Scott was fantastic throughout the process.
Scott was fantastic throughout the process. He was completely helpful without being overbearing. He worked with us several times while we worked through our decisions and his knowledge and attitude were amazing.
David Smith
Master Certified Finance Manager
Sep 11, 2024
I had a flat tire and Jude helped me and showed that she
I had a flat tire and Jude helped me and showed that she really cared for what I went through. Very grateful for her.
Sep 09, 2024
Its always a pleasure to buy my vehicles from Treasure
Its always a pleasure to buy my vehicles from Treasure Coast Lexus. Great service and straight forward.
Sep 07, 2024
Paul was fantastic as always, just bought my third Lexus
Paul was fantastic as always, just bought my third Lexus from him.We were in and out quickly and the experience was great.
Aug 31, 2024
From start to finish, our buying experience was
From start to finish, our buying experience was facilitated and enabled by a quality sales, financial and technical staff. Of particular note was the professional approach of Dylan Smith, our Sales Associate. He not only demonstrated his product knowledge but also showed his empathy for the customer. Good job!
Aug 29, 2024
Dylan Smith was my salesperson and David Smith was my
Dylan Smith was my salesperson and David Smith was my finance guy and they made my buying experience perfect! Dylan was very helpful and knowledgeable and David was patient with me! All around very very happy!
Kelleigh Congdon
Senior Certified Assistant Service Director
Sep 06, 2024
Everything was great and the staff members were so
Everything was great and the staff members were so friendly and professional. I always recommend the Treasure Coast Lexus!
Sep 05, 2024
Appreciate Kelly.
Appreciate Kelly.....very personable with a "can do" attitude. Everything was addressed as needed. She made arrangements for us to go to breakfast (drivers provided) nearby. That was much appreciated.
Aug 28, 2024
Our first visit , Kellie was outstanding .
Our first visit , Kellie was outstanding . Excellent CS , we were welcomed , treated with respect from start to finish ! Inside the dealership was very modern , clean , spacious and welcoming . All in all very satisfied customers . Kellie ensured our experience was very positive . Thank you
Aug 20, 2024
The have a great customer service, the employees are very
The have a great customer service, the employees are very courteous and friendly always willing to answer any questions you may ask.
Aug 12, 2024
We were traveling from out of state when a check engine
We were traveling from out of state when a check engine light came on. Kelleigh was very professional and helpful in getting us back on the road again. Thanks for making it a pleasant experience.
David Seifert
Senior Certified Assistant Service Director
Sep 07, 2024
David-Great job as always!
David-Great job as always! Lexus is always dependable and make sure the customer is happy
Sep 01, 2024
David explained the service and cost.
David explained the service and cost. The service was completed in a timely manner. I am satisfied with the dealer.
Aug 31, 2024
Had an amazing experience while waiting for my vehicle.
Had an amazing experience while waiting for my vehicle. Thank you for making the process easy.
Aug 20, 2024
service was fast in and out in no time Second time at
service was fast in and out in no time Second time at this dealership and same experience.
Aug 20, 2024
He explained the process well and everything was done in
He explained the process well and everything was done in a timely manner, he was friendly and respectful. I will surely for him on my next maintenance check
Sandy Firestone
Master Certified Sales Associate
Apr 22, 2024
Very professional!
Very professional! I would recommend your dealership and sales advisor to anyone I run into.
Mar 22, 2024
Treasure Coast Lexus was a great choice to go through for
Treasure Coast Lexus was a great choice to go through for me to find a reliable first car! Mr. Firestone was very communicative and was helpful throughout the entire process! I am very satisfied with my vehicle!
Feb 07, 2024
All around good car buying experience.
All around good car buying experience. They didn’t play games with the prices. Everyone I talked to was very knowledgeable on the cars they’re selling. I was in and out of there with a new car in just 2 hours.
Dec 19, 2023
The Lexus Experience at Treasure Coast Lexus is
The Lexus Experience at Treasure Coast Lexus is unparalleled in their Customer Service, Seamless Financing and Purchase, in Detail Explanation and the Benefits of L-Certified Vehicles. Sandy has been Exceptional from onset to end of Vehicle purchase!! The Facility is Pristine and with the Overall Experience and Benefits of a Toyota/Lexus you can’t possibly make a Bad Choice so Thank you Sandy!! Al
Dec 08, 2023
I had a wonderful experience with Sandy - he was very
I had a wonderful experience with Sandy - he was very professional, pleasant, and patient while helping me find my perfect car. As a first time Lexus buyer he really made a great impact on Lexus as a whole and would recommend anyone to see him for a great car buying experience!
Seymour Buchanan
Master Certified Sales Associate
Aug 06, 2024
It is always hard to transition from a high quality brand
It is always hard to transition from a high quality brand to another. I had a lot of questions and concerns about the Lexus systems versus the other brand trying to get a real comparison of the two products. I put Ana and Bucky through the comparisons, and they did a stellar job!
Jun 10, 2024
No words can show how great Lexus is.
No words can show how great Lexus is. I love this dealership and it makes me not want to change my car (Lexus ) for any other brand. Very welcoming people, polite and nice. Fast and secure always.
Jun 03, 2024
Sparkling clean.
Sparkling clean. Friendly people. The coffee was good also. I was treated with respect and so enjoyed all the smiling folks. Would recommend this dealership to friends.
Jun 02, 2024
Everyone was very friendly and helpful.
Everyone was very friendly and helpful. And I must say very patient We appreciate the support and patience that we were given. Thank you
May 30, 2024
From beginning to end our experience was excellent.
From beginning to end our experience was excellent. Seymour welcomed us and truly listened to what our needs were and found us the perfect car!! The manager Anthony was great and as well as Steve who explained warranties. We felt no pressure and are thrilled with our purchase. We highly recommend Lexus and this dealer.
Michael Klein
Master Certified Sales Associate
Aug 28, 2024
Outstanding service!
Outstanding service! Knowledgeable of the cars at their dealership, Respectful of your needs. A special Thanks to Michael Klein, the sales representative that helped us with our purchase. Even the finance department was great. We strongly recommend The Treasure Coast Lexus dealer.
Aug 22, 2024
Great service!
Great service!! Made buying a car easy!!! We appreciate the ease and expertise they showed. Highly recommend!!
Aug 14, 2024
Upon arrival, the dealership was very clean and inviting.
Upon arrival, the dealership was very clean and inviting. Greeted at the door and soon our salesperson (Michael) joined us. Showed us the vehicle we came to see and it was in great shape. Took it for a test ride and decided we would purchase it. Michael was very patient as we haggled over the price. After we signed the deal we were off to see Steve in finance. Smooth process there. Next was Alayna who took us through the technical operation of the vehicle and set up my phone. Special shout out to Henry for assisting with everything.
Jul 31, 2024
The best experience I’ve had buying a vehicle!
The best experience I’ve had buying a vehicle! Mike sent an offer and I came in and out with the vehicle in 90 minutes. No games, changes or pressure. I will definitely come back!
Jul 31, 2024
Friendly and helpful.
Friendly and helpful. Michael Klein was obliging but not pushy. I actually went to the dealership for help in retrieving my fob that had fallen in between my front armrest and front seat. Two employees quickly found my fob. I had waited in the guest waiting room, saw Mike and engaged in conversation. I asked about the possibility of buying out my lease. He was so very nice and helpful, I decided to purchase my car. He was extremely helpful in getting all the paperwork done guiding me through the process. He made sure I understood what was involved. I also appreciated the complimentary car wash. N B. I had no appointment but he made time for me. Marjorie Minicozzi
Josue Trochez Galindo
Senior Certified Assistant Service Director
Sep 08, 2024
Ana was amazing from beginning to end and definitely
Ana was amazing from beginning to end and definitely recommend anyone to go see her!
Aug 29, 2024
Always a pleasure working with the Treasurer Coast staff
Always a pleasure working with the Treasurer Coast staff who are always pleasant and professional. Scheduling service a breeze and follow up reminders greatly appreciated. Valet service a life saver. Lexus and driver alway informative and on time for pick up and delivery. Josue always makes sure my car is in excellent condition and returns it sparkling clean. love my Car and Love Treasure Coast Service team! Thank You!
Aug 23, 2024
My wife brought my car in for some warranty work on
My wife brought my car in for some warranty work on 8/21/24, she was greeted and helped by a courteous and knowledgeable staff. It was a very pleasant experience.
Aug 19, 2024
Josue is a true professional.
Josue is a true professional. I have scheduled service with him multiple times and always enjoy the experience and services he provides. Great communicator and very helpful!
Aug 14, 2024
Josue Galindo is a professional gentleman.
Josue Galindo is a professional gentleman. He was able to get me an appointment the same day I contacted him. Upon leaving, I left behind a jacket. I called him & he retrieved it for me and I was able to go pick it up. The absolute best.
Michael Bowen
Master Certified Sales Associate
Aug 22, 2024
Great service!
Great service!! Made buying a car easy!!! We appreciate the ease and expertise they showed. Highly recommend!!
Aug 15, 2024
They are a RIP off dealership BEWARE!
They are a RIP off dealership BEWARE!! I bought a Used vehicle and they adjusted the computerized system for Alerts for Services that the vehicle needs, the next day the message system showed 90 Days Service overdue and they were unwilling to service the vehicle, no one got back in touch with me and it cost me $2200 to service the vehicles after I had paid $10,000 Deposit the day before!! Never Again at this dealership, Customers Just Be Aware if their Shady Practices for a Big Company!!
Jul 26, 2024
Fantastic experience with Treasure Coast Lexus, from
Fantastic experience with Treasure Coast Lexus, from start to finish. No pressure and incredibly accommodating. I have bought many luxury cars and Treasure Coast has been among the very best. Special thanks to Mike Bowen in sales. Give him a call if interested in a Lexus, you won’t go wrong.
Jul 09, 2024
The easiest, smoothest and stress free automobile
The easiest, smoothest and stress free automobile purchase ever. Everyone involved was polite and courteous. The first service went smooth as glass. If only Lexus sold a pickup truck.
Jul 01, 2024
A car buying experience unlike any other.
A car buying experience unlike any other. Truly a dealership and people tailored to taking away the stress and uncomfortableness of buying a car. Why can't all dealerships be like this?
Dylan Smith
Certified Sales Associate
Sep 11, 2024
I had a flat tire and Jude helped me and showed that she
I had a flat tire and Jude helped me and showed that she really cared for what I went through. Very grateful for her.
Sep 04, 2024
Dylan was amazing, we told him was we can afford and
Dylan was amazing, we told him was we can afford and what we were looking for and he made it happen. He hustle to get the job done, We would have made the purchase if it wasn’t for the help that ‘Dylan gave us. Very thoughtful and kind, I would refer anyone who is looking to purchase a car. Thank you Dylan!!!
Aug 31, 2024
From start to finish, our buying experience was
From start to finish, our buying experience was facilitated and enabled by a quality sales, financial and technical staff. Of particular note was the professional approach of Dylan Smith, our Sales Associate. He not only demonstrated his product knowledge but also showed his empathy for the customer. Good job!
Aug 30, 2024
Courteous and caring .
Courteous and caring . Very professional without exerting any pressure. My experience was pleasant and welcoming.
Aug 29, 2024
Dylan Smith was my salesperson and David Smith was my
Dylan Smith was my salesperson and David Smith was my finance guy and they made my buying experience perfect! Dylan was very helpful and knowledgeable and David was patient with me! All around very very happy!
Jude Forte
Certified Assistant Service Director
Sep 11, 2024
I had a flat tire and Jude helped me and showed that she
I had a flat tire and Jude helped me and showed that she really cared for what I went through. Very grateful for her.
Aug 31, 2024
Professional, efficient, and friendly customer service
Professional, efficient, and friendly customer service every time I have an appointment. I’ve been coming to this dealership for 9 years. I’m throughly satisfied with the attention given to my 14 year old RX 350.
Aug 30, 2024
Jude improved my driving experience with her suggestions.
Jude improved my driving experience with her suggestions. Thank you Jude and treasure Coast Lexus
Aug 28, 2024
I’m very satisfied with Treasure Coast Lexus.
I’m very satisfied with Treasure Coast Lexus. The service is great and the staff is very easy to deal with.
Aug 25, 2024
Jude was great!
Jude was great! We have a great experience at Treasure Coast Lexus! We felt so comfortable.
Tara Overall
Master Certified Internal Service Director
Sep 07, 2024
Everyone at Treasure Coast Lexus is very professional and
Everyone at Treasure Coast Lexus is very professional and always do the right thing and exceed expectations. Thank you. Tara really went the extra mile to exceed my expectations! I really appreciated her assistance! Paul is great to work with and made the sales experience very simple! Kathy my service advisor is the absolute best…I have been working with her for over 6 years….she always explains everything in detail and gives the best advice!
Aug 02, 2024
Everyone at Treasure Coast Lexus is very friendly and
Everyone at Treasure Coast Lexus is very friendly and helpful. They go out of their way to make your visit a pleasant experience.
Aug 01, 2024
Great service all the way around the board.
Great service all the way around the board. I would recommend this team everyone I know.
Jul 29, 2024
We arrived and checked in, then waited 25 minutes for our
We arrived and checked in, then waited 25 minutes for our Service Manager since she said she did know we were there. Then waited 20 minutes for them to pull our car around, but they brought the wrong car (not my car). We waited another 20 minutes for them to bring the correct car (my car). Not a good experience on our first service experience
Jul 27, 2024
Tara was very helpful and knowledgeable as is everyone at
Tara was very helpful and knowledgeable as is everyone at Treasure Coast Lexus. Many thanks.
Chad Bierle
Master Certified Sales Manager
Aug 10, 2024
The staff at this dealership are friendly, helpful, down
The staff at this dealership are friendly, helpful, down to earth, honest and professional. I am quite pleased with my experience there and would enjoy doing it again. The facility is immaculate and large affording privacy to all who require it and Paul makes you feel quite at home and demonstrates a high level of professionalisml professionalism'. t
Jul 08, 2024
Inventory was great.
Inventory was great. Many options for desired vehicle. I have purchased 3vehicles with Howard Kent. He is consistently amazing. Love my new Lexus!
Jun 10, 2024
Dylan did a great job answering all my questions, walked
Dylan did a great job answering all my questions, walked through all the vehicle features, toured the facilities, and streamlined the process of purchasing the car. Found out afterward that I was his first sale on his first day as a salesman! Super polite and knowledgeable would definitely purchase again.
May 20, 2024
Everyone was professional, nice and easy to work with.
Everyone was professional, nice and easy to work with. Scott M is an excellent sales person and very thorough. We see our purchase as a successful one. I am looking forward to having great service and future business dealings.
Mar 28, 2024
The best dealership hands down in business!
The best dealership hands down in business! After Chevy Boniface heirs screwed me over bad, TC LEXUS saved me !
Ana Rodriguez
Master Certified Sales Associate
Sep 08, 2024
Ana was amazing from beginning to end and definitely
Ana was amazing from beginning to end and definitely recommend anyone to go see her!
Aug 31, 2024
This was by far the best car buying we have ever
This was by far the best car buying we have ever experienced! We highly recommend!
Aug 14, 2024
Ana was great!
Ana was great! She was very friendly and made us feel important. Her approach and willingness to answer any questions we had made a huge difference! Lexus is lucky to have her
Aug 06, 2024
It is always hard to transition from a high quality brand
It is always hard to transition from a high quality brand to another. I had a lot of questions and concerns about the Lexus systems versus the other brand trying to get a real comparison of the two products. I put Ana and Bucky through the comparisons, and they did a stellar job!
Jul 26, 2024
It was a pleasure working with the team to buy my car.
It was a pleasure working with the team to buy my car. Thank you guys.
Christopher Ramnerine
Master Certified Technician/ Team Leader
Jul 31, 2024
Friendly and helpful.
Friendly and helpful. Michael Klein was obliging but not pushy. I actually went to the dealership for help in retrieving my fob that had fallen in between my front armrest and front seat. Two employees quickly found my fob. I had waited in the guest waiting room, saw Mike and engaged in conversation. I asked about the possibility of buying out my lease. He was so very nice and helpful, I decided to purchase my car. He was extremely helpful in getting all the paperwork done guiding me through the process. He made sure I understood what was involved. I also appreciated the complimentary car wash. N B. I had no appointment but he made time for me. Marjorie Minicozzi
Jun 13, 2024
Everyone was polite and professional.
Everyone was polite and professional. Thank you for completing my cars service. The loaner car was very nice.
Mar 27, 2024
Very helpful, courteous and friendly.
Very helpful, courteous and friendly. Service experience is always positive and staff is very professional
Feb 25, 2024
Scheduling was easy, service was good and efficient, and
Scheduling was easy, service was good and efficient, and my Lexus rep, Kelly, was friendly and very helpful! Thank you!
Feb 10, 2024
I have found every dealership an adversarial experience.
I have found every dealership an adversarial experience. When it comes to service in most cases they were average to uncaring. Treasure Coast and Paul are the exception. I look forward to my time with them as they are so helpful in a friendly and professional way. Keep up the great work!
Isael Ramos
Master Certified Parts Associate
Sep 09, 2024
Its always a pleasure to buy my vehicles from Treasure
Its always a pleasure to buy my vehicles from Treasure Coast Lexus. Great service and straight forward.
May 28, 2024
Challenges are upon COMPLETING Services, make sure ALL
Challenges are upon COMPLETING Services, make sure ALL of my Lexus Setting are PROPERLY RESET .
Feb 10, 2024
I have found every dealership an adversarial experience.
I have found every dealership an adversarial experience. When it comes to service in most cases they were average to uncaring. Treasure Coast and Paul are the exception. I look forward to my time with them as they are so helpful in a friendly and professional way. Keep up the great work!
Feb 02, 2024
Fine.
Fine. I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership!
Jan 09, 2024
Very happy with the service I ad and days clean my car
Very happy with the service I ad and days clean my car and the time line was very good will be back again for my service
Edgar Martinez
Certified Sales Associate
Sep 06, 2024
Everything was great and the staff members were so
Everything was great and the staff members were so friendly and professional. I always recommend the Treasure Coast Lexus!
Sep 01, 2024
Everyone at Lexus was very kind and helpful!
Everyone at Lexus was very kind and helpful! The experience was super easy and I am very happy with my purchase!! Randy and Edgar were amazing.
Aug 25, 2024
Edgar is very friendly and professional!
Edgar is very friendly and professional! He really listened to what I wanted!! I am very happy with my new car!! Thank u Edgar!!
Aug 15, 2024
I’m not sure who Tara is.
I’m not sure who Tara is. We bought the car from Edgar and he was fantastic! We love our car thank you!
Aug 10, 2024
The staff at this dealership are friendly, helpful, down
The staff at this dealership are friendly, helpful, down to earth, honest and professional. I am quite pleased with my experience there and would enjoy doing it again. The facility is immaculate and large affording privacy to all who require it and Paul makes you feel quite at home and demonstrates a high level of professionalisml professionalism'. t
Gustavo Ramos
Master Certified Parts Associate
Aug 31, 2024
Had an amazing experience while waiting for my vehicle.
Had an amazing experience while waiting for my vehicle. Thank you for making the process easy.
Jul 22, 2024
Scott Mc Elveen,Anthony Burruano, Alayna Agner were most
Scott Mc Elveen,Anthony Burruano, Alayna Agner were most helpful assisting in my vehicle purchase.
Jul 04, 2024
Jude handled a complex safety and service issue with my
Jude handled a complex safety and service issue with my vehicle and really went out of her way to help me and resolve it!.. she’s definitely my go-to person in service!
Jun 20, 2024
My experience at TC Lexus was great.
My experience at TC Lexus was great. Kinda knew which used car we were interested in, so I went in hoping for not a lot of pressure. Taygen was the sales rep who greeted us, and I was immediately put at ease by his demeanor. We focused on the car of interest, took a test drive, and it was settled. The perfect car buying experience.
May 28, 2024
It’s a very relaxing environment employees are very
It’s a very relaxing environment employees are very friendly Unlike the Lexus dealer in north Miami you guys have no attitude
Jackie Williams
Master Certified Client Care Center Associate
Sep 12, 2024
This is my 3rd purchase from Treasure Coast Lexus and I
This is my 3rd purchase from Treasure Coast Lexus and I am never disappointed. Howard Kent is the nicest car salesmen ever. He is really compassionate and tries to do everything he can to make his customers happy. The dealership is great and keeps me coming back! Thanks again! love my new 2024 ES 350
Jul 30, 2024
The outstanding people and service at Treasure Coast
The outstanding people and service at Treasure Coast Lexus brought us back to purchase from them once again. Howard makes customers feel valued and appreciated. The service we received over the years made it an easy choice to check with them first when ready to purchase another car. Hospitality and appreciation like theirs is hard to find in a dealership today. They are the best in the business!
Jul 27, 2024
Tara was very helpful and knowledgeable as is everyone at
Tara was very helpful and knowledgeable as is everyone at Treasure Coast Lexus. Many thanks.
Jul 19, 2024
Jude is a fantastic person to have with your company.
Jude is a fantastic person to have with your company. She imparts to the customer a willingness to help in whatever way she is able. If she doesn’t know an answer she does not hesitate to find someone that will. She is both professional, knowledgeable, and caring.
Jul 17, 2024
First I went to service department because of problems
First I went to service department because of problems with my vehicle. David in Service is always a pleasure. Then I visited with Paul Licausi to ask about a certified used car that was available. Needless to say I ended up buying a new used car. Paul made it an easy task and I appreciate him and everyone else I dealt with that day. Thank you.
Constance Howe
Master Certified Customer Relations Representative
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 23, 2024
My wife brought my car in for some warranty work on
My wife brought my car in for some warranty work on 8/21/24, she was greeted and helped by a courteous and knowledgeable staff. It was a very pleasant experience.
May 28, 2024
It’s a very relaxing environment employees are very
It’s a very relaxing environment employees are very friendly Unlike the Lexus dealer in north Miami you guys have no attitude
May 22, 2024
When I arrived at Treasure Coast Lexus, I was immediately
When I arrived at Treasure Coast Lexus, I was immediately greeted by Connie, with her big smile. I then was introduced to my salesman Howard Kent, who asked my name and was very knowledgeable by the way he asked me questions. He then showed me the car I wanted. He introduced me to his GM Tina, who made me feel comfortable that she would get it done for me. I was ecstatic to move forward. Tina got to the perfect fit for me. Then to Dave in finance was quite informed on the warranty. I got the perfect one. All in all a warm and wonderful experience. I will share with others, THE BEST!
May 10, 2024
I have been a customer with Treasure Coast Lexus since
I have been a customer with Treasure Coast Lexus since 2014. Carlton Duncan has been my salesman with every purchase. It is always such a pleasure working with him. Hands down, he provides the best experience every time I visit. I also had the pleasure of working with Josue in the service department. Josue was very informative and assisted me quickly. My car was serviced in the time promised. The whole experience was stress-free. I will continue to be a Treasure Coast Lexus customer!!
Joshua Rosen
Master Certified Parts Associate
Sep 07, 2024
The Treasure Coast Lexus team was accommodating,
The Treasure Coast Lexus team was accommodating, professional, and friendly. All of the checkpoints were checked on my vehicle, and everything that needed corrected was done quickly and accurately. I was provided a beautiful vehicle while mine was being serviced. I have always experienced very good service from Treasure Coast Lexus.
Aug 31, 2024
Professional, efficient, and friendly customer service
Professional, efficient, and friendly customer service every time I have an appointment. I’ve been coming to this dealership for 9 years. I’m throughly satisfied with the attention given to my 14 year old RX 350.
Jul 05, 2024
Josh was very easy to work with and he communicated what
Josh was very easy to work with and he communicated what was going on with my car very well.
Mar 09, 2024
Upon entering the dealership you are immediately greated
Upon entering the dealership you are immediately greated and asked if you need assistance. Everyone is very friendly and pleasant.
Feb 13, 2024
I am not happy about the fact that I still don't have my
I am not happy about the fact that I still don't have my second key
Andrea Gopie
Client Care Center Associate
Jul 31, 2024
Friendly and helpful.
Friendly and helpful. Michael Klein was obliging but not pushy. I actually went to the dealership for help in retrieving my fob that had fallen in between my front armrest and front seat. Two employees quickly found my fob. I had waited in the guest waiting room, saw Mike and engaged in conversation. I asked about the possibility of buying out my lease. He was so very nice and helpful, I decided to purchase my car. He was extremely helpful in getting all the paperwork done guiding me through the process. He made sure I understood what was involved. I also appreciated the complimentary car wash. N B. I had no appointment but he made time for me. Marjorie Minicozzi
Jul 27, 2024
Tara was very helpful and knowledgeable as is everyone at
Tara was very helpful and knowledgeable as is everyone at Treasure Coast Lexus. Many thanks.
Jun 13, 2024
Everyone was polite and professional.
Everyone was polite and professional. Thank you for completing my cars service. The loaner car was very nice.
Feb 10, 2024
I have found every dealership an adversarial experience.
I have found every dealership an adversarial experience. When it comes to service in most cases they were average to uncaring. Treasure Coast and Paul are the exception. I look forward to my time with them as they are so helpful in a friendly and professional way. Keep up the great work!
Feb 02, 2024
Good service Very clean and good customer service and
Good service Very clean and good customer service and snacks x. X x x x
Alayna Agner
Delivery Specialist
Sep 02, 2024
This is my 6th GX purchase since 2010 - Carlton and the
This is my 6th GX purchase since 2010 - Carlton and the team at Treasure Coast Lexus are always professional and available to answer any questions. Wouldn't go anywhere else to buy or lease!
Aug 31, 2024
From start to finish, our buying experience was
From start to finish, our buying experience was facilitated and enabled by a quality sales, financial and technical staff. Of particular note was the professional approach of Dylan Smith, our Sales Associate. He not only demonstrated his product knowledge but also showed his empathy for the customer. Good job!
Aug 27, 2024
The sales and business staff were very friendly,
The sales and business staff were very friendly, professional, and patient. The service was first class.
Aug 26, 2024
Paul is Great!
Paul is Great! Helped us in 2020, and again this weekend. Highly recommended! We worked together to get the car we wanted.
Aug 14, 2024
Upon arrival, the dealership was very clean and inviting.
Upon arrival, the dealership was very clean and inviting. Greeted at the door and soon our salesperson (Michael) joined us. Showed us the vehicle we came to see and it was in great shape. Took it for a test ride and decided we would purchase it. Michael was very patient as we haggled over the price. After we signed the deal we were off to see Steve in finance. Smooth process there. Next was Alayna who took us through the technical operation of the vehicle and set up my phone. Special shout out to Henry for assisting with everything.
Michael Hoye
Master Certified Fixed Operations Manager
Apr 19, 2024
Service communications were terrible.
Service communications were terrible. I would suggest a new service manager soon. I have worked with 2 other Lexus dealers and this service wasn’t even close. They are no where near the Lexus expectations. You need change.
Mar 17, 2024
My Salesman, Idrissa Konteh, was absolutely the BEST!
My Salesman, Idrissa Konteh, was absolutely the BEST! Knowledgeable, Patient and Professional. Made buying my new Lexus NX process quick and easy. Mr. Konteh was a true gentleman. I was treated like a part of the Lexus Family start to finish. Lexus for Life!!! Love my NX!
Feb 26, 2024
The employees are excellent and very out going in there
The employees are excellent and very out going in there positions. The dealership is beautiful and inviting place.
Nov 16, 2023
My trunk was damaged while in the car wash, the Service
My trunk was damaged while in the car wash, the Service manager Mike Hoyt greeted me with a smile and shook my hand " Good morning Ms Pope, we've been expecting you..." and was so kind the next business day. I was reassured that my car would be well taken care of by them. I was given a new loaner car, so I could return to work in Orlando in time. I am very very pleased with Treasure coast Lexus!
Oct 13, 2023
Very long wait time over 3hrs for a warranty diagnostic
Very long wait time over 3hrs for a warranty diagnostic on fog light. No communication from service director during the wait. Had to go to her office twice to ask for an update. Only offered an apology from the Operations manager who oversees the service department
Amber Woods
Managing Member Dealership Operations
May 21, 2024
The customer service and staff at this dealership are
The customer service and staff at this dealership are excellent! They keep the best cars and most competitive prices in this area.
May 19, 2024
My wife and I have owned eight Lexus over the years, an
My wife and I have owned eight Lexus over the years, an LS -400, 2 LS-430’s, 2 LS-460L’s, an RX-400h and two RX450h. They were acquired from a dealership in Connecticut and two in Florida. We have for the better part enjoyed fine service from all, consistent with the published Lexus standard. However, we have never encountered the type of treatment that we received yesterday and today at Treasure Coast Lexus. Every person with whom we interfaced, in the parts and the service departments was overwhelmingly friendly and helpful. Kelleigh Congdon, in particular, went so far out of her way to help us that we began to feel guilty about taking up so much of her time. All in all, we are convinced that when we buy our next Lexus, it must be from Treasure Coast Lexus.
Dec 03, 2023
Keith was AMAZING!
Keith was AMAZING!! Thank you for getting me exactly what I asked for. Rh! I really appreciate the attention and the Lexus staff was awesome Thank you again Keith.
Nov 15, 2023
This is the 3rd vehicle in 3 years that Paul and the team
This is the 3rd vehicle in 3 years that Paul and the team have helped me buy. Always a perfectly executed experience. Thank you all!
Jul 31, 2023
Very good experience ,staff was noligible and made me
Very good experience ,staff was noligible and made me feel comfortable,would recommend family and friends to treasure coast lexus
Ellen Foster
Master Certified Chief Financial Officer
May 25, 2024
We drove from Chattanooga, Tennessee to TCL and found
We drove from Chattanooga, Tennessee to TCL and found TLC! Great service and sales associates. Totally worth it.
Apr 16, 2024
Professional, friendly and very knowledgeable in every
Professional, friendly and very knowledgeable in every aspect of purchasing a Lexus. The showroom was very comfortable and clean with plenty of seating options. Separate room for kids to hang out in, even a room to sit and recharge your devices. Randy Nichols was patient and understanding as I took this major leap into the world of luxury vehicles. He made himself available to me at every twist and turn of this process. Randy came highly recommended by several friends and he did not disappoint. And I would not hesitate at all to recommend him to anyone else looking to purchase a Lexus.
Sep 26, 2023
Paul was a pleasure to work with.
Paul was a pleasure to work with. Fast, easy transaction. So easy we bought two cars from Paul at Treasure Coast Lexus. Honestly, everyone there was very nice.
Aug 01, 2022
Was definitely the best experience yet buying a new car.
Was definitely the best experience yet buying a new car. Quick and easy. Was out the door quickly
Oct 03, 2021
Great service from a well run dealership from ownership...
Great service from a well run dealership from ownership down , got my car done in a timely manner with courteous service
Martiza Lopez
Service Lane Manager
Jul 07, 2024
Hats off to Earnest in detailing and as always my service
Hats off to Earnest in detailing and as always my service advisor Kathy. Both do a fantastic job. I do have to say tho I am VERY disappointed to learn that TCL has increased the car detailing rate 180% over the current cost. I have always been a loyal LEXUS customer up til this point have never haggled over pricing with TCL who has always handled all my service needs. I know times are tough and I do understand costs of services are subject to increase but such a dramatic increase leaves me no choice but to shop around for future services.
Feb 02, 2024
Good service Very clean and good customer service and
Good service Very clean and good customer service and snacks x. X x x x
Feb 02, 2024
Fine.
Fine. I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership!
Dec 06, 2023
Best service all the time treasure coast number one lexus
Best service all the time treasure coast number one lexus dealer Thank you for your help
Linda McCullough
Client Care Center Associate
Mar 16, 2024
As a loyal South Florida Lexus customer for over three
As a loyal South Florida Lexus customer for over three decades, I've consistently enjoyed excellent service from their service departments. However, since moving to the area within the past year, my recent visit to Treasure Coast Lexus didn't meet expectations. While Linda?, who handles phone inquiries, was courteous, my interaction with the service advisor fell short. Despite assurances of timely scheduling, I had to follow up over a week later. Despite dropping off my car on a Friday with hopes of completion by Monday, I received a delay notification on Tuesday, citing dashboard complexities. Despite requesting no courtesy wash, my car was washed, compromising its ceramic layer. Additionally, upon driving home, I discovered the radio antenna wire wasn't plugged in, necessitating an immediate return to the dealership. Despite the pleasant facility ambiance, this initial experience was disappointing, particularly due to the repeated false assurances.
Mar 10, 2024
As always impressed with the customer care and service.
As always impressed with the customer care and service. Had the car towed there and was taken care of and picked up the next day.
Feb 02, 2024
Good service Very clean and good customer service and
Good service Very clean and good customer service and snacks x. X x x x
Feb 02, 2024
Fine.
Fine. I hate to do these surveys! Not my job to evaluate your employees! Only negative with the dealership!
Taygen Pennella
Certified Sales Associate
Aug 20, 2024
The best experience I HAVE EVER HAD!
The best experience I HAVE EVER HAD!!! Everyone was totally professional. Zero high pitch sales pressure. My sales person, Taygen, was knowledgeable about all of the different classes of Lexus. If I had a dealership, I would hire him away from you. He was that good. Thanks for everything.
Jul 28, 2024
We can’t say enough about Taygen, the lady general
We can’t say enough about Taygen, the lady general manager (I forgot her name), the tech girl, and finance guy! Your dealership is the BEST. It was the easiest car purchase we’ve ever made. We drove two hours to get there. It was quick and easy!!!! Thank you.
Jul 28, 2024
Wonderful!
Wonderful! Great! I test drove 4 vehicles. We did the paperwork for the white RX 350. I was supposed to go the next day to pick it up. I called Taygen the next morning and told him I didn't have buyers remorse but I had color remorse. I had to have the RED one. Of course, more paperwork but no one blinked an eye.
Jun 20, 2024
My experience at TC Lexus was great.
My experience at TC Lexus was great. Kinda knew which used car we were interested in, so I went in hoping for not a lot of pressure. Taygen was the sales rep who greeted us, and I was immediately put at ease by his demeanor. We focused on the car of interest, took a test drive, and it was settled. The perfect car buying experience.